- Chat Support Virtual Assistant
Hire chat support virtual assistants for seamless customer support.
Want to have conversations that leave a mark on your customers?
A chat professional virtual assistant engages with your customers, turning conversations into lasting connections. Seal your deals in real time and build a customer-centric brand for your business!
We find the best talent solutions for your company.
Whether you have one or twenty positions to fill, we can get it done.
Flaunt instant responses with virtual chat representatives.
No more missing out on customer inquiries. Your chat support VAs have got you covered!
With a chat professional virtual assistant, you can meet your customers where they’re most comfortable—messages, live chat, social media, email or more!
As your true business ally, they swiftly resolve customer queries, boost conversions and enhance brand trust.
- Answer routine customer questions professionally.10:09 AM
- Share the features of our new launch with new social media leads.11:24 AM
- Assist this customer with his order tracking.12:52 PM
- Talk to new leads & add their contact information to the CMS.02:41 PM
- Get Mr Turner's feedback on his latest purchase with us.03:36 PM
Tasks your chat professional virtual assistant can handle.
- Customer query handling
- Order processing & tracking
- Lead generation
- Monitoring feedback
- Troubleshooting
A chat professional virtual assistant ensures customers get quick, accurate and professional responses to their queries.
From product details to policy queries, they handle it all—so your business can satisfy customers and increase its customer retention rate.
Your VA will make sure your business feels more approachable, responsive and customer-centric in its operations.
A chat support virtual assistant makes your customers’ shopping experience effortless.
From checkout to delivery, they assist customers with purchases, tracking, shipping delays, cancellations, refunds, exchanges and much more.
With timely updates, your VA will help retain your customers and keep them coming back for more!
A live chat virtual assistant does more than just answer customer questions. With direct and personalized interaction, they capture and nurture leads.
By engaging website visitors and qualifying potential customers, they help businesses grow their customer base.
Guiding prospects through the sales funnel, your VA converts intent into purchases!
If feedback from customers is gold, a virtual chat representative helps you mine it!
They keep an eye on customer reviews, analyze sentiments and respond promptly—turning insights into actions!
Your VA provides a detailed report of feedback, which you can analyze to improve your services and level up customer experience.
Don’t let technical glitches dampen your customers’ shopping experience with a customer support virtual assistant!
They’ll identify issues, coordinate with the backend team and guide customers through step-by-step troubleshooting solutions.
Such prompt tech resolution prevents unnecessary service calls, reduces customer frustration and delivers a supportive customer experience.
Top benefits of hiring a chat professional virtual assistant.
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With a chat support VA, your customers feel heard! Seamless interactions build trust and boost satisfaction that can turn first-time visitors into loyal customers.
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Chat your way into your customers’ hearts.
The Zenius advantage
Effortless hiring
Say goodbye to staffing headaches.
Tailor-made teams
Handpick skills and build versatile teams.
Fast recruitment
Kickstart real work in under 21 days.
No setup fee
So you only pay for work that matters.
How it works
Three steps to effortless hiring.
We’ve cracked the hiring code. With a simple, three-step process, we help you build a team brimming with potential.
01
Reach out
Together, we’ll plan a scope of work for your specific needs.
02
Pick your champions
Our team will find the best
candidates for you.
03
Say hello!
Onboard your team, show them how you do things and watch your business take off!
Want more than chat support?
Lightning doesn’t strike twice. But Zenius aces it every time.
The best remote teams you can ask for, on a simple, monthly subscription plan.
Frequently asked questions
Got questions about Zenius?
Ready to meet
your new team?
Onboard high-caliber, dedicated, full-time team members on a flexible monthly plan.
Let our staffing experts handle screening, hiring, training, onboarding, payroll, everyday HR and more.
Get access to
top 1% talents.
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